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You can contact our customer support team by email at [email protected] for any inquiries or issues with your order. We are here to assist you from Saturday to Thursday, 9 AM to 6 PM.
Yes, your safety is our priority. We use secure encryption methods to protect your personal and payment information. Our payment systems are PCI-DSS compliant, ensuring a safe shopping experience.
Orders can only be modified or canceled if they have not been shipped yet. Please contact our support team at [email protected] as soon as possible to request changes. Once the order is dispatched, it cannot be canceled or modified.
We offer free shipping on orders above a certain amount within Bangladesh. For orders below that amount, a shipping fee may apply. Shipping costs will be displayed during checkout.
If your return request is approved, you can choose between a refund or replacement. Refunds are processed back to your account wallet.
You can request a return within 3 days of delivery if the product is:
1. Damaged during delivery
2. The wrong product was shipped
3. The product is malfunctioning or defective
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on the shipping carrier’s website or contact our customer support for updates.
We accept the following payment methods:
1. Credit/Debit Cards (Visa, MasterCard, etc.)
2. Mobile Payments (Bkash, Nagad, Rocket, etc.)
3. Cash on Delivery (COD)
To place an order:
1. Browse the categories or search for the product you wish to buy.
2. Click on the product to view its details, select the quantity, and click Add to Cart.
3. Go to your cart and click Proceed to Checkout.
4. Provide your shipping details, select your payment method, and confirm your order.
You can shop for a wide variety of products on Shopika.com.bd, including electronics, fashion items, beauty products, clothing, accessories, gadgets, and more. We offer products for men, women, and kids across different categories.
